Shipping policy
Sustainable Shipping
We ship products directly from the supplier to you. This approach significantly reduces carbon emissions and costs, allowing us to offer free shipping. By choosing this method, we cut carbon emissions by at least 50% 🌱.
Import Fees
Please note that import fees may be charged upon delivery, depending on your location. These fees are not covered by GlowBrush, and we will not refund these amounts.
Delivery Times
The average delivery time is 2-15 business days for deliveries within Australia or New Zealand.
The average time is up to 15 business days for deliveries to other regions, including the US, Canada and European countries.
Free Shipping
We offer free shipping within Australia & New Zealand.
Shipping to other regions, including the US, Canada or European countries, have a cost of AUD7.99.
Questions About Your Order?
If you have questions about your order, please check our FAQs or email us at glowbrush.hair@gmail.com.
Tracking Your Order
After placing an order, you will receive a tracking code within a few days. This code becomes active approximately 3-5 business days after issuance, as it processes through multiple systems. Use this code to track your delivery updates. Click here to view delivery updates.